MaxCredible & Print Partners: Optimize your Mail Delivery with one of three Integration Options

Sending physical letters remains essential in many industries – think invoices, dunning letters or reminders. MaxCredible offers a powerful solution here with the ability to generate letter batches in PDF format. But how do you ensure that these letters reach your printing partner efficiently?

In this blog, we’ll take you through three methods of connecting MaxCredible to your print partner – from fully automated via API to manual processes with validation options. We explain how each method works, what the benefits are, and when it’s best to choose which option.

Understand the Basics: MaxCredible and Letterbatches

MaxCredible generates letter batches as PDF files. These are then available for shipment through a print partner. Some organizations want to be able to check manually before shipment, for example with important customers. In those cases, the manual methods (2 and 3) are appropriate. Prefer full automation? Then the API link (method 1) is the best choice.

Method 1: API Integration – Full Automation

API integration is the choice for organizations that want to process large volumes of letters quickly and error-free. Through a secure API, your print partner automatically retrieves the letters as soon as they are ready.

Here’s how it works:

– API Endpoint:/v1.0/administrations/{administration-id}/communication/letters/batches

– Authentication: Via API key or OAuth 2.0. The print partner must be registered as a user.

– Result: JSON response with the PDF as a base64-encoded string.

– Automation: Decode and save the PDF via scripting (e.g., Python).

Advantages:

– Fully automated
– Direct access to batches
– Scalable for large volumes
– Seamless system integration

Considerations:

– Requires technical knowledge
– API security is critical
– Possible API rate limits

Sample code in Python:

Method 2: Login as a Print Partner + UIPath Automation

With this method, your print partner gets a user account within MaxCredible. They manually log in, download and further process the letter batches. This process can be partially automated with RPA tools such as UIPath.

Here’s how it works:

– Login: print partner logs in with user license

– Downloading: Select and download batches manually

– Automation: UIPath can automate this process with workflows

Advantages:

– Easy to set up
– Possibility of manual control
– No API development required

Considerations:

– Time consuming without automation
– License fees per user
– Maintenance of UIPath workflows required.

Method 3: Internal Download & Shipping Service

Would you rather keep everything in your own hands? Then your internal team downloads the letter batches themselves and forwards them manually to the print partner – for example, via e-mail or secure file sharing.

Here’s how it works:

– Download: An internal user retrieves the PDF batches.

– Transmission: files are forwarded through agreed channels

– Automation: Optional via UIPath

Advantages:

– Full control over shipping
– No technical links required

Considerations:

– Time-intensive and error-prone
– Depending on internal capacity
– Risk of delays

Which Method Do You Choose?

The right choice depends on your situation:

High volumes – Method 1 (API)
Little technical knowledge – Method 2 or 3
Need for control – Method 3 (internal)
Using UIPath – Method 2 or 3.
Limited budget – Method 3

Our Recommendation

For maximum efficiency, API integration (Method 1) is highly recommended. If you need more validation and quality control, then Method 2 or 3 are more appropriate. Many print partners even offer a verification process as part of their service.

Finally, also consider standard MaxCredible print partners – they already have the API integration set up AND the necessary licenses included. Check with your account manager or the customer success team for more details.

Want help setting up any of these options or have questions about the API documentation? We’re here to help!

Deeper Insights into the Choice of an Integration Methodology

Determining the right method for sending letters from MaxCredible is more than just a technical choice. It touches on your internal processes, collaboration with suppliers, compliance, and ultimately customer satisfaction. Therefore, it pays to consider not only technical feasibility, but also the broader business context.

For example, if your organization is subject to strict regulations (think healthcare, finance or government agencies), choosing a method that allows manual validation (such as method 2 or 3) can help it pass audits and increase the reliability of communications. In contrast, in other organizations, such as e-commerce companies or telecom providers, speed and scalability play a greater role. In those cases, Method 1 is by far the most efficient and reliable option.

Why Automation Is Essential for Scalability

Once you send hundreds or thousands of letters weekly or daily, it becomes practically impossible to process them efficiently manually. API integration (method 1) then not only offers speed, but also ensures that you rely less on human actions – significantly reducing errors and delays. Moreover, with an automated link you can easily generate statistics and logs, which are useful for internal reporting or audits.

The Role of Robotic Process Automation (RPA) in Practice.

In situations where API integration is not immediately possible, RPA provides an excellent intermediate solution. Tools such as UIPath simulate a user’s actions – such as clicking, typing and downloading – and can perform this process 24/7 without pause. While not a replacement for a direct API, it can be a valuable addition to your automation strategy. It is of particular interest to organizations looking for a temporary solution before an API link is in place.

Use of Standard Print Partners

MaxCredible works with standard print partners that are already fully integrated through the API. This means that, as an organization, you don’t have to set up separate development or purchase licenses for users. These print partners also have experience with batch structure and can often offer additional services such as quality control, print management, and return handling. Using such a partner not only lowers the technical hurdle, but also speeds up your implementation time significantly.

Data Security and Compliance

Regardless of the method chosen, data security is crucial. Letters contain personal data or confidential information. With API integration, it is important to use encryption and secure authentication (such as OAuth 2.0). With manual processes, make sure user passwords are stored securely and files are shared through secure channels.

It is also good to think about logging: who viewed or sent what batch when? Such information is important under AVG/GDPR and internal compliance requirements.

Example scenarios from practice

• An energy company sends thousands of reminder letters every day. Implementing API integration with a print partner fully automates this and eliminates the need for human intervention.
• An insurance company wants to have sensitive policy information approved by an employee before transmission. They choose method 3, where an internal team downloads the letters via UIPath and forwards them after approval.
• An SME without an IT department opts for method 2. The print partner logs in daily and retrieves batches manually. By deploying UIPath, this is partially automated without additional IT development.

Conclusion

Whatever method you choose – API, print partner login or internal download – make sure it fits your business processes, capacity and compliance requirements. MaxCredible offers the flexibility to meet different needs, whether you want to fully automate or prefer to maintain manual control.

Still have questions or want to spar about the best approach for your organization? Our team of experts is happy to think with you.