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Why 40% of finance time gets lost and 5 proven ways to win it back

Faster cash, fewer headaches

Cash stuck in receivables slows everything. Many teams still rewrite the same reminder, chase replies across inboxes, and update spreadsheets by hand. That is how finance time gets lost week after week. Here is a plain plan to win it back with automated collections, steady follow ups, and clear ownership.

Why finance time gets lost

Here is the thing. Finance time gets lost when work lives in email. People copy and paste notes. They search for proof of delivery. They log calls twice. None of that moves cash. It also hides the real picture. Leaders cannot see risk. Sales does not see disputes. Customers get mixed messages. The result is slower cash and rising DSO. If you want a wider market view on this pressure, skim PwC’s global working capital research. It shows how process gaps keep cash waiting and why small fixes add up over a quarter.
PwC Working Capital insights

How automated collections wins back finance time

Automated reminders send on time and on the right channel. Promises to pay are tracked with a date and amount. Disputes route to the owner with a due date. Analysts step in only when a human touch is needed. Do that and less finance time gets lost on routine follow ups. If you want broader context on finance operations trends, this overview is useful.
Gartner Finance insights

Simple steps to stop finance time getting lost

  1. Launch sequenced reminders
    Set clear flows for Net 30, 45, and 60. Use your tone and brand. Send by email, SMS, portal, or letter. The system sends. Your team handles real conversations. This is where a lot of finance time gets lost today.

  2. Track every promise to pay
    Log the amount and date. Auto schedule the next step. Get alerts on broken promises. No more digging through threads. Far less finance time gets lost on status checks.

  3. Route disputes with root cause
    Pricing, delivery, tax, returns. Tag it once. Send it to the owner with a due date. Show a simple dashboard so sales and logistics can prevent repeats. When repeats drop, less finance time gets lost next month.

  4. Work the right accounts first
    Prioritize by balance, risk, response speed, and promise history. Focus today’s calls on the few accounts that move cash. Park the noise.

  5. Keep your brand in every message
    Use consistent templates, languages, and sign offs. One look and customers know it is you. You protect relationships and still collect on time.

  6. Show leaders the live picture
    One screen with DSO, CEI, right party contact rate, promises kept, and dispute aging. Click from a KPI to the exact account and message. When leaders see it early, less finance time gets lost at month end.

Add two simple habits and you go even faster. First, write down weekly goals for contacts made and promises kept. Second, review exceptions every Friday for 20 minutes. Tiny loops remove roadblocks before they grow.

What good looks like in collections

You see more right party contacts every week. Promises kept outnumber broken ones. Average days delinquent falls. Dispute cycle time drops. Analysts spend time on real conversations instead of formatting emails. Leaders spot issues during the week and fix them before close. Month by month, less finance time gets lost and cash lands sooner.

Useful reads and next steps

Closing

Do the simple things first. Automate routine follow ups. Track promises. Route disputes with owners. Prioritize the few accounts that move cash today. When finance time gets lost less often, cash moves faster and your team has room to breathe.